Terms and Conditions

These terms and conditions control and protect the use of our website is owned and operated by E & L Consultancy Group Registered Office 1 Water Mews London SE15 3LD If you have any queries, please email info@eandlconsultancygroup.co.uk

Use of this Website

The contents of these pages are the copyright of E & L Consultancy Group. Reproduction of part or all of the contents in any form is prohibited other than with the written permission of E&L Consultancy Group.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of the website by you or any user of your computer equipment, whether authorised by you or not, or any misuse of the website.  

Age restrictions

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us.


We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Duration and Renewal of Services

Unless otherwise specified, Domain and Hosting services are provided for a minimum contract term of 12 months and unless cancelled service will be temporary suspeneded until renewed.

In the event a FREE domain (subject to availability) is included with the purchase of a new package with a 12 month minimum term contract, you must add the domain to your basket before purchase. This free domain offer applies only to the contract term of the initial purchase. After the contract term of the initial purchase, domains purchased through this offer will renew at the regular price.

E & L Consultancy Group Aftercare plan is charged by monthly invoice. Payment date is clearly stated on each invoice. Renewal is automatic. To cancel this service see cancellation conditions.


Where you have entered into this Agreement as a consumer, you have the right to cancel your contract within 14 days from the date the contract is formed. For the avoidance of doubt, the contract is formed when you place an order through our website, and therefore providing us with permission to commence your service.

As soon as Services have commenced, you will not have the right to cancel the Contract under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please note that if you do not wish to waive this right, we will unable able to commence your Services. Domain purchases are not covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

We reserve the right to cancel and/or withdraw your service at any time without reason by providing you 30 days’ written notice

Registration of Domain Name(s)

We do not accept responsibility nor do we make any warranty that the domain name(s) requested by you will be accepted for registration in the register of the Naming Organisation nor will We be liable for any incidental costs you may incurr if the application for Registration is unsuccessful.

Upon successful registration we will manage your domain name(s) for the initial registration period

Payment Method


Credit Card
Direct Debit

  • American Express
  • Visa/Delta
  • Mastercard
  • Maestro (formerly Switch)